As a claims handler, you maintain telephone contact with our brokers and proactively manage your claims files in a customer-oriented manner. You are the first point of contact for brokers’ questions regarding fire damage claims.
✔️ Degree in insurance – You hold a bachelor’s degree in insurance. Experience in claims management is a plus.
✔️ Strong communication skills – You easily connect with people and communicate in a friendly, effective, and clear manner in both national languages.
✔️ Customer-oriented – Active listening comes naturally to you: you understand the needs of our brokers and can grasp their expectations, even between the lines.
✔️ Responsible & engaged – You like taking responsibility and actively contribute to the continuous improvement of our services.
✔️ Team player – As a true team player, you are excited to help develop our claims department by working closely with colleagues and continuously learning from one another.
✔️ Flexible & proactive – You appreciate a flexible schedule and actively contribute to our telephone accessibility when needed.
✔️ Language skills – Excellent Dutch skills (written and spoken) are a must. A good knowledge of French is a strong asset.
What do we offer?
✅ A driven, young, and dynamic team ;
✅ Exciting development opportunities ;
✅ A permanent contract ;
✅ An attractive salary package, complemented by extra-legal benefits (group and hospitalization insurance, meal vouchers) ;
✅ Flexible working hours and possibilities for remote work ;
✅ A pleasant work environment, located near Eilandje, close to the MAS.
🔎 You want more info, contact Sandra Van der Wielen (sandra@wathion-partners.be)