Claims Handler – Fleet

Responsibilities

As a Claims Handler, you will take full ownership of insurance claims from start to finish. You will investigate each case, determine liability, and ensure a professional and client-focused resolution. You serve as the key contact for all stakeholders and monitor the progress of each file closely.

Your main responsibilities include:

• Managing claims files from A to Z
• Analysing the cause, context, and liability of claims
• Reviewing policy coverages and estimating compensation
• Opening new claims and setting appropriate reserves
• Informing clients and handling complaints according to internal procedures
• Ensuring claims are processed within agreed deadlines

Profile

You hold a bachelor’s degree in Finance, Insurance or have relevant experience in the insurance sector. You are precise, customer-oriented, and eager to keep learning.

You bring the following strengths:

• Strong planning, follow-up and analytical skills
• Excellent communication and interpersonal abilities
• Team spirit with a sense of responsibility
• Resilience under pressure and solution-oriented thinking
• Multilingualism is a definite asset

Offer

You’ll be part of a fast-growing international organisation that values open communication and professional development.

We offer:

• An independent and varied role within a dedicated team
• Attractive salary package including group and hospitalisation insurance
• Flexible working hours and the possibility to work from home
• A working environment focused on quality, collaboration, and growth

Ready for a new challenge in claims management?
Reach out to Sandra Van der Wielen today:
📩 sandra@wathion-partners.be