Policy Administrator

Your Responsibilities

In this role, you will be the main point of contact for clients and intermediaries, ensuring smooth and accurate processing of policies and premiums. Your tasks include:

• Policy Management: creating and updating policy documents, preparing quotes, responding to client inquiries.
• Premium Management: issuing individual, fractional, and collective premiums, monitoring payments and reminders.
• Broker Administration: setting up and paying commissions, monitoring portfolio transfers.
• Data & Reporting: checking administrative data, performing simple analyses, and supporting KPI reporting.

What to Expect

You will join a small, dynamic team where versatility and initiative are encouraged. Additionally, we offer:

• Opportunities for additional training and professional development
• Flexibility with up to 60% remote work
• Attractive compensation package
• Work in an environment where administration, customer service, and data analysis are central

Your Profile

Are you analytical, structured, client-oriented, and detail-focused? Then this role is perfect for you:

• Bachelor in Insurance or equivalent experience
• Bilingual Dutch/French (written and spoken)
• Accurate, organized, and strong communication skills
• Proficient in Excel and other digital tools, eager to learn new systems
• Able to work independently but also a team player
• Willing to obtain PCP certification (FSMA), support provided

Additional skills (optional): experience with BI tools, Access, or Mergemail